The National Strategic Hub (NSH) is a programme of South Africa’s Department of Cooperative Governance (DCOG) that aims to strengthen evidence-based planning and decision-making through the use of data-driven tools, insights, and planning resources. This Privacy Policy explains how information is collected, used, and protected when users interact with the NSH website and associated initiatives, including the Insight Exchange series. By using this website, you agree to the terms outlined in this Privacy Policy.
The NSH website is primarily an informational and decision-support platform. In most cases, users can browse the website without providing personal information. Personal information is only collected in limited circumstances, including:
The information collected may include:
The website also automatically records IP addresses, browser information, access dates and times, and pages visited.
Information submitted through the website may be used to:
NSH will only use personal information for purposes related to its planning, engagement, and communication activities.
Users who subscribe to the NSH mailing list consent to receiving updates related to:
Users may unsubscribe from mailing list communications at any time using the unsubscribe option provided in communications.
The NSH website may make use of trusted third-party platforms and services, including:
Providers of analytics, spam protection and embedded content may process technical and usage information to analyse website use, prevent spam and display videos and dashboards. These third-party services may collect and process information in accordance with their own privacy policies. NSH is not responsible for the privacy practices of external websites or third-party services linked from this website.
The NSH website may use cookies or analytics tools to better understand website usage and improve user experience. This information may include:
This information is collected in aggregated form and is not intended to personally identify users. Users may adjust browser settings to disable cookies if preferred. Analytics may include age and gender information provided by Google, where demographic reporting is enabled.
The tools, dashboards, and resources available on the NSH platform are informed by data obtained from a range of government, institutional, and public data sources. While reasonable efforts are made to ensure the accuracy and reliability of the information presented, NSH does not guarantee that all data is complete, current, or error-free. Users should apply professional judgement when using information provided through the platform.
NSH takes reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, or disclosure. Personal information is retained only for as long as necessary to fulfil the purposes described in this Policy, after which it is securely deleted or anonymised. However, no internet-based platform or electronic transmission can be guaranteed to be completely secure.
NSH is committed to handling personal information responsibly and in accordance with the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA) of South Africa. Personal information will only be collected and processed where necessary for legitimate communication, engagement, and operational purposes.
This website may contain links to external websites or resources for reference purposes. NSH is not responsible for the content, security, or privacy practices of external websites.
This Privacy Policy may be updated from time to time to reflect changes to the website, services, or legal requirements. The latest version will always be available on the NSH website.
For questions relating to this Privacy Policy or the handling of personal information, please contact: nationalstrathub@cogta.gov.za
